Terms and conditions

INTRODUCTION

Welcome to https://www.sandracaissy.com/boutique (hereinafter: the "Site")

We ask you to carefully read the following terms and conditions, they bind you with the Merchant, owner of the Site. In addition, you thereby accept the electronic mode of communication with the Merchant for all of your exchanges and that these meet all the requirements of written communication.

We reserve the sole discretion to refuse to serve you, to cancel an order, to close your account, to delete or modify the content of the Site or to cancel an order whether or not you have complied with these Terms and Conditions.

If you have any problems with an order, contact us as soon as possible at the following address: sandracaissy@gmail.com

Sandra Caissy, the artist (Hereinafter: the “Merchant”)
7 St-Gabriel Street
Baie-Saint-Paul
Quebec
Canada
571 327-2732
sandracaissy@gmail.com
Confidentiality of personal information
Please see our privacy policy at the footer of our site to learn about the ways in which we collect, share and manage your personal information.

The products and services offered are intended to be sold to adults who have reached the age of majority in your place of residence, that is, 18 years of age in the province of Quebec. By using the Merchant's Site you represent and warrant that you are of the age of majority at your place of residence.

Accuracy of information
We do everything in our power to ensure that all information published on our Site is error-free, but we cannot guarantee this fact. We may refuse or cancel an order containing an item with an incorrect description or price. Unless otherwise indicated, prices are quoted in Canadian currency.

The products offered on our Site as well as the dates of offers, prices and availability, characteristics and technical specifications of these products are subject to revision and change without notice. It is possible that a product ordered online is no longer available in our inventory or that it cannot be delivered due to a situation beyond our control. We will then cancel the order and refund the amounts paid in return, if this is the case.

Your only recourse for non-compliance with a product description is to return it in its original packaging for a refund, in accordance with the refund provisions that apply below.

Registration and password
You will need to complete a registration form to access certain parts and features of the Merchant Site. You agree to provide us with up-to-date and truthful information and to keep this information up to date at all times.

You agree to protect the confidentiality of your username and password, as well as access to your computer, so that no other person uses it. You are responsible for all transactions made in your account using this information. You must notify us immediately of any unauthorized use of your username and password and of any breach of security of which you become aware, within forty-eight (48) hours of becoming aware of such situation.

Comments
You may post comments and reviews regarding the content of the Site. You are entirely responsible for the comments you post, we are not responsible for them and you agree to indemnify the Merchant against any damages arising from them.

You may not make comments on behalf of others, conceal your identity, or make comments that are unlawful, obscene, threatening, defamatory, or invasive of a person's privacy or intellectual property, or constitute chain letters, mass mailings, or spam.

We reserve the right, but are not obligated, to edit or remove comments without explanation, and we assume no responsibility for systematically reviewing posted comments.

When you post a comment, you grant Merchant a non-exclusive, royalty-free, perpetual and irrevocable right to use the name and content posted, to reproduce, modify, adapt, publish, perform, translate, broadcast, communicate to the public, and display it anywhere in the world in any medium.

We ask you to publish only one review per product, except if you wish to add new information. You agree to only review products that you have personally tried and to maintain a respectful tone at all times. Employees and competitors of distributors and manufacturers are prohibited from posting reviews.

Governing Law
These terms and conditions are governed by the laws of the province or state of Quebec or the country of Canada applicable to it. In addition, any legal action against the Merchant must be brought before the judicial district in which the city of Baie-Saint-Paul is located.

Order errors
In the event that you believe that an error occurred during the placement of an order, we invite you to notify us without delay, but at the latest within 48 hours of its discovery by sending us a message to the following address: sandracaissy@gmail.com and indicating in sufficient detail the error that was made.

Delivery and returns
Unless you have chosen a specific carrier and delivery time at the time of the transaction for which additional charges may apply, the method of delivery and the name of the carrier will be determined by the Merchant and our usual delivery time in your territory is :

4 weeks

We undertake to deliver your purchases within a reasonable time subject to the availability of the carriers used by the shipper, who are solely responsible for the delivery of the products or services purchased.

The risk of loss and ownership of the goods or services purchased passes to you at the time the goods are delivered to the carrier, or if the goods cross an international border, the risk passes to you after customs clearance.

Cancellation, Cancellation, Return, Exchange or Refund Policy
Cancellations of orders that are correct and without error are not permitted.

Exchanges are not permitted.

Limitation of Warranty
SUBJECT TO APPLICABLE LAW, MERCHANT DISCLAIMS ALL WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, AS TO THE TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF PRODUCTS AND SERVICES SOLD ON THE SITE. MERCHANT ALSO DISCLAIMS ALL WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, IN THE CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR THROUGH THE SITE AND ON ITS SERVERS AND IN ELECTRONIC COMMUNICATIONS.

Limitation of Liability
THE MERCHANT WILL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES, RESULTING FROM THE USE OR MISUSE OF THE SITE OR FOR THE PURCHASE OF GOODS ON IT INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFIT, USE OF DATA OR OTHER INTANGIBLES, EVEN IF THE MERCHANT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Copyrights
The copyrights and trademarks contained in the information published on the Site are protected by intellectual property laws and are made available on the Site by granting a specific license in this regard.

In accordance with applicable intellectual property laws, it is prohibited to use, display or exhibit any trademark, copyright or other protected work accessible on the Site for any purpose other than to make sales of such products and services without the right to sublicense to third parties. The owners of the marks appearing on the Site retain all rights not expressly granted in these Terms and Conditions.